e-Tax Customize Service

SOLUTIONS

e-Tax Customize
Service

Enterprise-grade solution,
tailored to your organization

Enterprise-grade solution,tailored to your organization

A customizable, flexible, and highly reliable solution built to handle high-volume data processing, seamlessly integrate with leading ERP systems, and deliver enterprise-grade security.

Features

e-Tax features designed and customized to fit your organization's workflow

e-Tax features designed and customized
to fit your organization's workflow

Tailored to your needs. Supported by experts.

1 Document Preparation & System Use

Support a wide range of electronic documents, including e-Tax Invoices, e-Statements, e-Letters, and e-Policies
Seamlessly integrate with any system via Real-Time API or SFTP Batch
High-speed processing for large data volumes with enterprise-grade reliability
Generate PDF and XML documents with Digital Signatures in compliance with Revenue Department requirements
Support multi-company and multi-branch operations with user access control and audit logs
Customize templates and workflows to fit your organization’s business processes

2 Document Submission

Automatically deliver e-Tax Invoices & e-Receipts directly to customers via email
Automatically submit XML data to the Revenue Department according to the required schedule
Track document delivery and submission status anytime
Download and print submitted documents in PDF format anytime

3 Storage & Retrieval

Who is the e-Tax CUSTOMIZE Package for?

Large enterprises & public companies

For businesses with high monthly document volumes

Multi-Company & Multi-Branch businesses

For centralized tax document management and visibility

Security-focused organizations

For businesses requiring private cloud storage
and strict internal security standards

Security-focused organizations

For businesses requiring private cloud storage and strict internal security standards

Businesses with automated operations

For e-Commerce, telecom, and service businesses requiring
real-time document issuance and delivery

Businesses with automated operations

For e-Commerce, telecom, and service businesses requiring real-time document issuance and delivery

Benefits

Elevate your e-Tax management with a solution designed exclusively for your organization

Tailored to your workflow

Reduce setup time and costs

Flexible API integration

Seamlessly and securely connect with ERP, accounting, and external systems

Data & reporting control

Customize reports, dashboards, and access permissions

Secure data & system management

Ensure secure data processing, compliance, and auditability

Built to scale with your business

Scale seamlessly with continuous expert support

FAQ

Frequently Asked Questions

We’ve gathered the key points to help you understand how to use the system,
and easily choose the solution that’s right for your business.

What types of organizations is the Customized Service suitable for?

Ideal for organizations requiring automated system integration, custom document templates and workflows, or specific security and SLA requirements.

Can the service integrate with ERP or internal systems?

Yes. It can integrate with ERP, accounting, POS, and e-Commerce systems, subject to assessment of the system, version, and available API specifications.

What integration options are supported?

Integration can be designed using Real-Time APIs or Batch processing, based on your system architecture and SLA requirements.

Can the service support custom fields or business logic from existing systems?

Yes. Custom field mapping and business logic, such as tax calculations, rounding, data transformation, and business-specific rules, can be configured based on your requirements.

Can the service handle high document volumes?

Yes. The system can support high transaction volumes and peak periods through Queue, Batch, and scalable processing to meet your performance and SLA requirements.

Can document templates be customized for multiple brands or companies?

Yes. Custom templates can be designed for multiple brands, business units, legal entities, or specific layouts, with each template tailored and tested to meet your requirements.

Can the service support documents beyond standard e-Tax Invoices?

Yes. Custom documents such as Billing Notes, Delivery Notes, Abbreviated Tax Invoices from POS systems, and documents with specific QR Codes or Barcodes can be supported, subject to business and regulatory requirements.

Can the system support multi-level document approval?

Yes. Custom approval workflows can be configured by amount, department, branch, or user role to align with your organization’s internal policies.

Does the system support multiple companies and branches?

Yes. The system supports multi-company and multi-branch operations, including separate management of legal entity, branch, and digital certificate information.

Can advanced user access permissions be configured?

Yes. Access can be configured by role, department, branch, or legal entity to control document creation, approvals, data access, and reporting.

Does the system support SSO or Active Directory?

Yes. The system can integrate with SSO, LDAP, or Active Directory, allowing users to sign in with their corporate accounts and simplifying user management.

What security and compliance measures are supported?

Security can be tailored to your organization’s requirements, including encryption, audit logs, PDPA and ISO 27001 compliance, and secure Private Key management using HSM.

Can I choose between Cloud and On-Premise deployment?

Yes. Deployment options such as SaaS and Private Cloud can be tailored based on your organization’s data residency, security, and system management requirements.

Can existing documents be migrated to the new system?

Yes. Data migration can be planned based on data volume, historical period, file formats, and the quality of existing data.

Can SLA and support levels be customized?

Yes. SLA and support options can be tailored to your requirements, including business hours or 24/7 support, response times, uptime, and on-call support.

How much does the Customized Service cost?

Pricing depends on the project scope, including system integrations, number of templates, data volume, workflow complexity, SLA, and deployment model. Our team will recommend the right solution based on your budget and business requirements.